16 Troubleshooting the BL-WV10A15416.7 WirelessWhen 2 BL-WV10A unitsare connected, the IPaddresses are the same.When using Quick Setup for more than one BL-WV10A, the same IP address will be used foreach.• Change the IP addresses to avoid duplicationon the network.Issue Causes and SolutionsThe image from camerasfor which Quick Setup wasperformed is not visible.When you stand in front of the camera (less than1 m [39.4 in.] in front of the camera), does thePRIVACY button turn green?If not:• Change the camera's switch from wired towireless.If it is already set to wireless, re-register thecamera using Quick Setup.If so:• Check the wireless signal strength. Refer tothe wireless communication information onpage 6 and move the camera to a betterposition.Cannot connect towireless camera,connection is unstable.Other wireless devices are interfering with thecamera's wireless signal.• Move the wireless LAN device further awayfrom the BL-WV10A and camera.Another wireless LAN device is using the samechannel as the BL-WV10A and wireless camera.• Change the wireless channel used by the BL-WV10A.Obstacles between the BL-WV10A and thecamera are interfering with the wireless signal.• Refer to the wireless communicationinformation on page 6 and clear the signalpath of any obstacles, or move the BL-WV10Aand camera closer.• Connect the camera using a wired connectionif convenient.Issue Causes and Solutions
