73The cursor cannot becontrolled properlyThe cursor does notmove in scrolling area ofthe touch padAn afterimage appears(e.g., green, red, and bluedots remain on the dis-play) or there are dots notdisplaying the correctcolors.The external display nolonger displays properlyThe screen becomes dis-orderedResolution or the numberof colors of the displaychangesDuring simultaneous dis-play, the screen of the ex-ternal display becomesdisorderedDealing with Problems (Advanced)If you are using an external mouse, ensure that the external mouse has beenconnected correctly.Restart the computer by using the keyboard. (Press , U , and select[Restart] with , then press Enter .)Be sure to use the Display Rotation Tool to rotate the display.When the Microsoft ® IntelliMouse™ Wheel mode or the original mode is set for thetouch pad, only scroll operations are possible for the right part or bottom part of thetouch pad. In this case, cursor operations are possible by using the work surfaceexcluding the right part or bottom part. When no mode is set, the entire surface of thetouch pad can be used for cursor operations.If an image is displayed for a prolonged period of time, an afterimage may appear.This is not a malfunction. The afterimage will disappear when a different screen isdisplayed.High-precision and advanced technologies are necessary in the production ofcolor liquid crystal displays (color LCDs). Therefore, if 0.002% or less of the pic-ture elements either fail to light or remain constantly lit (that is, more than 99.998%of elements are functioning properly), no defect is considered to exist.When an external display is used that is incompatible with the power saving modes ofthe computer, the display may not function correctly when the computer enters thepower saving mode. In such cases, turn off the power to the external display.Changing the number of colors and refresh rate of the display may affect the screen.Restart the computer.After the display destination of the screen is switched with Fn + F3 , the resolutionor number of colors of the display may change. Set the display again.Try changing the display by pressing Fn + F3 .If you continue to experience problems, try changing the display in the following menu.Windows 2000[Start] - [Settings] - [Control Panel] - [Intel(R) Extreme Graphics].Windows XP[Start] - [Control Panel] - [Other Control Panel Options] - [Intel(R) Extreme Graphics].Display (continued)Shutting DownWindows cannot be shutdown or restarted“This program is not re-sponding” is displayedwhen shutting down orlogging offIf a USB device is connected, try removing it.This message appears periodically; for example, when using a Wireless LAN. If themessage appears, select [End Now]. Delete the check mark for [Show the tray icon]in the following menu.Windows 2000[Start] - [Programs] - [Intel Network Adapters] - [Intel(R) PROSet]Windows XP[Start] - [All Programs] - [Intel Network Adapters] - [Intel(R) PROSet]