Panasonic DBS 576 Technical Manual

Also see for DBS 576 Section 300: User guide Technical manual Technical manual User guide Technical manual

Panasonic DBS 576 Technical Manual Manual pdf 56 page image

Index Built-in ACD Supervisor GuideIndex-2 DBS 576 (USA) issued October 2000 576-3.6-521 (ACD 4.0)INSERT (FF2)...............................................................9KKey Assignment ..........................................................48LLog-in / Log-out..........................................................46MMIS Report DataOutput......................................................................36MIS Report Features ...................................................31MIS Report Operation.................................................34MIS Report Outline.....................................................31Monitoring ..................................................................27OOther Features (Data Clear and Output Cancel) .........42Output Cancel .............................................................42Output of MIS Report Data.........................................36PProgramming by Commands ........................................6RRAD ..............................................................................7RecordingUser Information .....................................................44Registering Agent IDs.................................................23Report OperationMIS..........................................................................34Report OutlineMIS..........................................................................31SService Flow .................................................................3Service Flow DetailsSetting .....................................................................26Setting on Service Flow Details..................................26Silent Monitor .............................................................13Specifications................................................................2Supervisor Customization...........................................17Supervisor Features.....................................................15Supervisor IDChanging .................................................................22Supervisor MenuActivating................................................................15Supervisor Monitoring................................................27System Report.............................................................40TTraffic Information .....................................................28Transfer Destination Voice Number...........................11Transferring Incoming Call Setting ............................20UUnavailable .................................................................47User Information Recording .......................................44User Information Recording IDChanging .................................................................22WWaiting Call ................................................................29Work Unit Count ..................................................40, 47ZZip Tone......................................................................48

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