TroubleshootingVQT4W69112Troubleshooting guideVIERA Link does not work.• Some functions may not work depending on theversion of “HDAVI Control” of the connected TV,etc. This unit supports “HDAVI Control 5”functions.• Check the settings of the connected TV, etc.• If the connection for the equipment connectedwith HDMI was changed, or if there was a powerfailure or the plug was removed from thehousehold mains socket, “HDAVI Control” maynot work.In this case, change TV (VIERA) setting for“HDAVI Control” again.• This unit does not support “ONE TOUCH PLAY”function of the Panasonic AV Control Receiver.You cannot access this unit from DLNAcompatible equipment on the network.• Check the network connection and the networksettings. (> 20, 23)• It may not be possible to connect depending onthe types of the equipment or the status of theequipment.When using this unit as a server, video framesare dropped.• Change the following settings:- Conversion Setting for DLNA (> 84, 97)- Resolution Setting for DLNA (> 84, 97)To return all the settings to the factory presetPerform “Shipping Condition” or “DefaultSettings”. (> 84, 100)VIERA LinkNetworkYou cannot play contents properly from DLNAcompatible equipment on the network.• There may be some video that cannot be playedback on DLNA compatible equipmentdepending on the equipment.• Following titles may not be played back:- A title with access restriction- A title with contents protection (> 15)- A title with incompatible format- An encrypted title ( )• Playback via DLNA compatible equipment maynot be performed when this unit is in thefollowing conditions:- While playing back a BD-Video- While simultaneously performing High speedcopy and recording- While displaying the Basic Settings menu- While executing functions using a network,such as Network Service• You cannot play back simultaneously from twoor more items of DLNA compatible equipment.• If the DLNA compatible equipment is notcapable of outputting HE-AAC audio format,etc., sound may not be played back.When using Wireless LAN connection, videofrom the DLNA Certified media server is notplayed back or video frames are droppedduring playback.• Use 802.11n (2.4 GHz or 5 GHz) Wirelessrouter.Simultaneous use with a microwave, cordlesstelephone etc. at 2.4 GHz may result inconnection interruptions or other problems.• On the “Wireless Settings” screen (> 96), thecontinuous lighting of at least four “Reception”indicators is the target for a stable connection. Ifthree or fewer indicators are lit or the connectionis being interrupted, change the position orangle of your Wireless router. If there is noimprovement, connect to a wired network andperform the “Easy Network Setting” (> 23, 96)again.Reset