TroubleshootingSQT082694Troubleshooting guideIf there is any problem, the following message isdisplayed on the screen.∫ When this unit cannot connect to theInternetWhen you experience problems withEasy Network SettingEasy Network Setting ( Network ConnectionCheck )Display Check thefollowing1. LAN cableconnection: “Fail” • Connection ofthe LAN cables(> 18)• Settings of thehub and router2. IP address setting: “Fail”3. Connection togateway: “Fail”4. Connection to theInternet: “Fail”1. LAN cableconnection: “Pass” • Connection andsettings of thehub and router• Settings of “IPAddress / DNSSettings” (> 70,78)2. IP address setting: “Fail”3. Connection togateway: “Fail”4. Connection to theInternet: “Fail”1. LAN cableconnection: “Pass”2. IP address setting: “Pass”3. Connection togateway: “Fail”4. Connection to theInternet: “Fail”1. LAN cableconnection: “Pass” • It is not possibleto connect to theInternet. Refer to“When this unitcannot connectto the Internet”.(> below)2. IP address setting: “Pass”3. Connection togateway: “Pass”4. Connection to theInternet: “Fail”Display Check the followingCannot find theserver. (Error code:B019)• “Primary DNS” and “SecondaryDNS” settings of “IP Address /DNS Settings” (> 70, 78)Failed to connect tothe server. (Errorcode: B020)• The server may be busy or theservice may have beensuspended. Please wait a fewmoments, and then try again.• Settings of “Proxy Server Settings”(> 70, 78) and the router.
