82RQT9414Troubleshooting guideTracks could not be copied to the HDD.¾ If there are copyright protected tracks such as SCMSrestrictions, they will not be copied.¾ Recording from CDs that do not conform to CD-DAspecifications (copy control CDs, etc.) cannot be guaranteed.¾ Bonus tracks may not be copied.ID3 tag of a MP3 file or WMA tag of a WMA file isnot completely displayed.¾ Only the track name ([HDD] [USB]) and artist name ([HDD]) canbe displayed with this unit.Cannot display DIRECT NAVIGATOR screen.¾ This screen cannot be displayed during recording or copy orwhile the unit is standing by for linked timer recording withexternal equipment.Cannot edit or format a card.([EX89])¾ Release the card’s protection setting. (With some cards, the“Write Protection Off” message sometimes appears on thescreen even when protection has been set.) (> 60)The contents of the card cannot be read.([EX89])¾ Remove the card from the slot and then insert again. If thisdoes not solve the problem, turn off and turn on the unit again.¾ The card format is not compatible with the unit. (The contentson the card may be damaged.)This unit is compatible with SD Memory Cards that meet SDCard Specifications FAT12 and FAT16 formats, as well asSDHC Memory Cards in FAT32 format. (> 13, 14)¾ The card contains a folder structure and/or file extensions thatare not compatible with this unit. (> 13)¾ You can use SD Memory Cards with capacities from 8 MB to 2 GBand SDHC Memory Cards with capacities from 4 GB to 32 GB.¾ This unit cannot play AVCHD format motion pictures or MPEG4on an SD card.Copying, deleting and setting protection takes along time.¾ When there are a lot of folders and files, it may sometimes takea few hours.¾ When repeating copying or deleting, it may sometimes take along time. Format the disc or card ([EX89]). (> 61)Still pictures (JPEG) do not playback normally.¾ The images that were edited on the PC, such asPROGRESSIVE JPEG etc., may not playback. (> 14)The contents of the USB memory cannot be read.¾ Remove the USB memory from the USB port and then insertagain. If this does not solve the problem, turn off and turn on theunit again.¾ Check that the USB memory is inserted correctly. (> 15)¾ The format of the USB memory or of its contents is notcompatible with the unit. (The contents on the USB memorymay be damaged.) (> 13, 14)¾ The USB memory contains a folder structure and/or fileextensions that are not compatible with this unit. (> 14)¾ Turn off and then turn on the unit again.¾ USB memories connected using a USB extension cable or aUSB hub may not be recognized by this unit.¾ Some USB memories cannot be used with this unit. (> 13)¾ If inserted during playback, recording or copying etc., the USBmemory may not be recognized by this unit.The TV Guide System does not receive any data.¾ Check whether the clock is properly set. (> 68)¾ If signal quality is bad (ghost images or limited reception), theTV Guide system may not be able to receive any data.¾ In the area where GUIDE Plus+ system is available, checkwhether correct post code is entered. (> 69)“No Data” is displayed for some or all stations.¾ Some stations are not supported by the TV Guide system.¾ Analogue broadcasts are not supported by the TV Guidesystem.¾ Programme the Timer recording manually or via S HOWVIEW .(> 26)The TV Guide information is not displayedproperly.¾ There was a programme change.Check the current programme, e.g. on the Web site for the TVGuide system provider or station provider.¾ Programme information about analogue broadcasts is notdisplayed.The TV Guide data transfer was interrupted.¾ The TV Guide system shows the data that was received up tothe interruption.¾ The programme information may be incomplete.The TV Guide data is not updated.¾ The unit must be in standby mode in order to update the data. Ifthe unit is in EXT LINK mode (EXT-L lights up in the display),then the data update may also not work.¾ Make sure that the time is set correctly.¾ Check whether “Off” is set under “TV Guide Download inStandby” and change the setting in the Setup menu. (> 69)MusicStill picturesUSBTV Guide