Settings and Printing NetworkNetworkMaintenance and Spec.Appendix84This section explains how to resolve the common problems you may have with the KX-P7310.If KX-P7310 does not operate properly or you are unable to set up with Network Setup Tool,we recommend that you print the diagnostic/configuration pages first.• How to Diagnose Problems (see below)• Trouble in Windows Environment (TCP/IP) (see page 85)• Trouble in Windows Environment (NetBEUI) (see page 85)• Trouble in NetWare Environment (see page 86)• Trouble in Macintosh Environment (see page 87)■ How to Diagnose ProblemsUse the following list to determine the cause of printing problems:1 Verify that the printer is working properly.• Is the printer working? First check that the printer can generate a diagnostic/configuration page. See “Printing a Configuration Page” on page 82.• Is the printer online? Verify that the printer is online (ready) or nothing will print.• Does a printer error occur?2 Check the ERROR LED on the printer panel is not lit or not blinked.3 Check the configuration page to see what protocols are enabled andactive.• See the appropriate chapter to confirm that you have installed and configured yournetwork protocol correctly for the printer.4 If you added any new software applications, make sure that the programis compatible and installed correctly on the network. See your networkprotocol documentation to confirm.Troubleshooting
