61OperationsFor fax advantage assistance, call 1-800-435-7329.Fax – receiving (cont.)ProblemlIf a blank sheet is ejected after the received document isprinted out, the receiving reduction rate is not programmedcorrectly. Program the proper rate in feature #36 (p. 53).lThe other party placed the document in their fax machinethe wrong way. Check with the other party.lThe glass or rollers are dirty. Clean them (p. 67).lThe other party sent a faint document. Ask them to send aclearer copy of the document.lThe thermal head is dirty. Clean it (p. 68).lSome paper has instructions recommending which side toprint on. Try turning the paper over. We recommend smoothpaper such as Hammermill Jet Print for clearer printing.lYou may have used paper with a cotton and/or fibercontent that is over 20%, such as letterhead or resumepaper. We recommend smooth paper such asHammermill Jet Print for clearer printing.RRCause & solutionA blank sheet is ejected.A white line or a dirty patternappears on your recordingpaper.The printing quality is poor.I cannot select the desiredreceive mode.The other party complains thatthey cannot send a document.Receive modeProblemlIf you want to set FAX ONLY or TEL/FAX mode:—select the desired mode using feature #77 (p. 55), and—press to turn on the arrow (t) on theright of the display.Display:ONlIf you want to set TEL mode:—press to turn off the arrow (t) on theright of the display.ONlThe unit is not in AUTO ANSWER mode. Pressto turn on the arrow (t) on the right ofthe display.ONtAUTO ANSWERAUTO ANSWERtAUTO ANSWERCause & solution