Display message Cause/solutionFailed to connect R You entered the wrong password when configuring the hub toconnect to your wireless router. Confirm the password and tryagain. If your wireless router is configured to use ahexadecimal password, enter the correct password usingnumbers 0-9 and letters a-f.R If you have configured your wireless router to use MACaddress filtering, make sure you add the hub’s MAC addressto the list of authorised MAC addresses.IP Address conflicts R The IP address assigned to the hub is also assigned toanother device on your network. Check the IP addresssettings of the hub (page 33) and other devices on thenetwork.You must firstsubscribe to CallerID.R You must subscribe to a Caller ID service. Once you receivecaller information after subscribing to a Caller ID service, thismessage will not be displayed.Use rechargeablebattery.R A wrong type of battery such as Alkaline or Manganese wasinserted. Use only the rechargeable Ni-MH batteries noted onpage 3, 7.Wrong PW R You entered the wrong password when configuring the hub toconnect to your wireless router. Confirm the password and tryagain.TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the hub’s ACadaptor and turn off the handset, then reconnect the hub’s AC adaptor. Remove the batteriesfrom the handset, insert the batteries into the handset again, and turn on the handset.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.R Place the handset on the charger to turn on the handset.The unit does not work. R Make sure the batteries are installed correctly (page 10).R Fully charge the batteries (page 10).R Check the connections (page 10).R Unplug the hub’s AC adaptor to reset the unit and turn offthe handset. Reconnect the adaptor, turn on the handset,and try again.R The handset has not been registered to the hub. Registerthe handset (page 27).The handset display is blank. R The handset is not turned on. Turn the power on(page 13).48Useful Information