1.10 Utilising the Call Centre1.10.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)You can control your status in an incoming call distributiongroup. When in the Log-out mode, incoming calls to thegroup will not ring at your extension. When you return, callswill again ring at your extension. (Default: Log-in) Even ifyour extension is logged-in, you can have a specified timeperiod (wrap-up time) when you will not receive calls aftercompleting a previous call. This time can be used for youto write a report and so on.You can also manually select "Not Ready" mode totemporarily leave a distribution group.Log-inLog-outWrap-upTalk.Not ReadyReadyTo set Log-in/Log-outOff-hook.On-hook.PT/SLT/PS/SIP Extn./S-PSEnter 736.Log-outLog-in01OREnter ICD Group extensionnumber or .SpecifiedORICD Groupextension no.All3 67Enter 0 or 1.C.ToneICD Group: Incoming Call Distribution Group208 User Manual1.10.1 Leaving an Incoming Call Distribution Group (Log-in/Log-out, Wrap-up)
