2.2 Configuring Unified Messaging Features2.2.1 System Manager FeaturesThe System Manager can configure mailboxes, change class of service (COS) settings for subscribers, etc.– Logging in to the System Manager’s Mailbox– Setting Up Mailboxes– Setting Class of Service (COS) Parameters– Remote Time Service Mode Setting– Changing the Company Greeting and Incoming Call Service Setting– Broadcasting Messages– Changing the System Manager’s PasswordLogging in to the System Manager’s MailboxThe procedures described in this section require the System Manager to use a telephone, however, many ofthese procedures can also be performed using a PC with Web Maintenance Console. For more information,consult your dealer.In order to perform these procedures with a telephone, the System Manager must log in before performing anySystem Manager tasks. To log in as the System Manager, 3 items of information must be known: the UMgroup’s floating extension number to access the Unified Messaging system, the System Manager’s mailboxnumber, and the System Manager’s mailbox password.– The System Manager’s mailbox number is 999 (default) depending on the mailbox number length specifiedin system programming.– The System Manager’s password can be assigned by the System Administrator using Web MaintenanceConsole or by the System Manager using his or her extension telephone (refer to " Changing theSystem Manager’s Password").• Before the System Manager can perform any System Manager tasks, "System ManagerAccess from Telephone" must be enabled and "Password for System Manager (Up to 16numeric digits)" must be set by the System Administrator using Web Maintenance Console.• After logging in, the system will announce the number of total messages, the number of newmessages, or the length of new messages. These announcements depend on the mailboxsettings and COS settings for the System Manager.• If there are new messages in the mailbox, the messages will be played automatically. TheSystem Manager can listen to them continuously without listening to the system prompts.This feature is only available when "Autoplay New Message" is activated for the SystemManager’s COS.• If the Unified Messaging system is being programmed via Web Maintenance Console, theSystem Manager cannot create or edit mailboxes. The system will announce, "Sorry, thisfunction is not available".• For more information on logging in, refer to "Logging in to Your Mailbox for the First Time".• Manager Service switchingYou can switch mailboxes simply by pressing ## from the subscriber service menu, in thefollowing order:Subscriber service Message Manager service System Manager serviceUser Manual 2672.2.1 System Manager Features
