4.6 Help334 Feature Guide4.6 Help4.6.1 FAQQ The Maintenance Console cannot connect to the PBX via RS-232C cable.A • Is the cable firmly connected to both the PC and the PBX?• Is the serial port that the PC uses correctly specified?• Is the baud rate correct?The default setting, and a safe rate, is 19 200 bps.• Is the password correct?• Is the Maintenance Console not connected to the PBX by another connection method?Q The Maintenance Console cannot connect to the PBX via USB.A • Is the USB cable firmly connected to both the PC and the PBX?• Is the USB driver on the PC running?To confirm, open the Windows Device Manager, and look for "Panasonic KX-TDA USBMain Unit driver" in the USB Controllers section. If it is not present, re-install the USBdriver.• Is the password correct?• Is the Maintenance Console not connected to the PBX by another connection method?Q The Maintenance Console cannot connect to the PBX via LAN.A • Is the PC connected to the LAN?• Have the IP address and port number of the PBX been set correctly? For more details,see "4.7.12 Slot [1-1] CTI-LINK Card Property".• Is the password correct?• Is the Maintenance Console not connected to the PBX by another connection method?Q The Maintenance Console cannot connect to the PBX via modem.A • Is the dial number of the modem correct? For more details, see"4.17.4 Miscellaneous[11-4]".• Has a modem been installed to the PBX?• Are the modem settings of the PBX and Maintenance Console correct? For more details,see "4.17.4 Miscellaneous [11-4]".• Is the password correct?• Is the Maintenance Console not connected to the PBX by another connection method?Q Can the background picture of the Maintenance Console be changed?A • Yes. The background picture is stored in the following location:C:\Program Files\Panasonic\Maintenance Console\tda200.bmpThe picture is a 1024 × 768-pixel, BMP-format image. To change the image, replace thisfile with another BMP-format file of the same name.Q Can I perform initial setup of the PBX without being connected to the PBX?
