66TroubleshootingProblem“No link to baseMove closer tobase, try again” isdisplayed and an alarmtone sounds.Static, sound cuts in/out,fades. Interference fromother electrical units.The handset does not ring.The handset display isblank.You cannot store a nameand phone number in thedirectory.While programming orsearching, the handsetstarts to ring and stops theprogram/search.You cannot make aninternal/external call withthe handset.Cordless TelephoneCause & Remedy•You are too far from the base unit.Move closer to the base unit and try again.•Plug in the AC adaptor of the base unit.•Raise the base unit antenna.•Locate the handset and the base unit awayfrom other electrical appliances (p. 6).•Move closer to the base unit.•Raise the base unit antenna.•The ringer volume is OFF. Set to HIGH,MEDIUM or LOW (p. 19).•If more than one other user is using thehandsets and base unit, the handset may notring. Those users will hear incoming calltones (p. 48) and the IN USE/HOLD indicatorflashes quickly on the base unit.•Charge the battery fully (p. 10).•You cannot store an item in the directory whilethe handset is in the talk, speakerphone,intercom or remote operation mode.•Do not pause for over 60 seconds whilestoring.•To answer the call, press or . Startagain from the beginning after hanging up.•You cannot make a call when the handset isin the remote operation mode. Exit the modeby pressing (OFF) (p. 52).