TroubleshootingIf you still have difficulties after following the instructions in this section, disconnect the base unit’sAC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset,and then insert the batteries into the handset again.General useProblem Cause/solutionThe handset does not turn oneven after installing chargedbatteries.R Place the handset on the base unit or charger to turn onthe handset.The unit does not work. R Make sure the batteries are installed correctly (page 10).R Fully charge the batteries (page 10).R Check the connections (page 10).R Unplug the base unit’s AC adaptor to reset the unit.Reconnect the adaptor and try again.R The handset has not been registered to the base unit.Register the handset (page 30).I cannot hear a dial tone. R The base unit’s AC adaptor or telephone line cord is notconnected. Check the connections.R Disconnect the base unit from the telephone line andconnect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the workingtelephone does not operate properly, contact your serviceprovider/telephone company.The indicator on the handsetflashes slowly.R New messages have been recorded. Listen to the newmessages (page 36).R New Voice Mail messages have been recorded. Listen tothe new Voice Mail messages (page 41).The receiver volume ischanged to level 4 (default),even though I set it to level 5(maximum level).R The receiver volume returns to level 4 after you hang up.Press MjN or MkN to adjust the volume every time or asneeded.Programmable settingsProblem Cause/solutionThe display is in a language Icannot read.R Change the display language (page 15).I cannot register a handset to abase unit.R The maximum number of handsets (6) is alreadyregistered to the base unit. Cancel unused handsetregistrations from the base unit (page 30).47Useful InformationTG47xxC(en)_1212_ver021.pdf 47 2011/12/12 14:19:51