Useful Information52Answering systemProblem Cause/solutionThe unit does not record newmessages.L The answering system is turned off. Turn it on(page 34).L The message memory is full. Eraseunnecessary messages (page 36).L The recording time is set to “GreetingOnly”. Change the setting (page 39).L If your own greeting message is not recordedproperly, callers are unable to leave amessage. Record your own greeting messageagain (page 35).L If you subscribe to a voice mail service,messages are recorded by your serviceprovider/telephone company, not yourtelephone. Change the unit’s number of ringssetting or contact your service provider/telephone company (page 38).My own greeting messagecannot be properly heard.L Record your own greeting message again(page 35).I cannot operate the answeringsystem.L Someone is using the unit. Wait for the otheruser to finish.L A caller is leaving a message. Wait for thecaller to finish.L The handset is too far from the base unit.Move closer.I cannot operate the answeringsystem remotely.L You are entering the wrong remote accesscode. If you have forgotten your remoteaccess code, enter the remote access codesetting to check your current code (page 37).L Press each key firmly.L The answering system is turned off. Turn it on(page 38).L You are using a rotary/pulse telephone. Tryagain using a touch-tone phone.While recording a greetingmessage or listening tomessages, the unit rings andthe operation stops.L A call is being received. Answer the call andtry again later.TG6481FX(e).book Page 52 Friday, June 5, 2009 8:50 AM