Useful Information49Caller IDSMS (Short Message Service)Problem Cause/solutionCaller information is notdisplayed.L You must subscribe to a Caller ID service. Contact yourservice provider/telephone company for details.L If your unit is connected to any additional telephoneequipment, remove and plug the unit directly into the wall jack.L If you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.L Other telephone equipment may be interfering with this unit.Disconnect the other equipment and try again.Caller information is slowto display.L Depending on your service provider/telephone company, theunit may display the caller’s information at the 2nd ring or later.L Move closer to the base unit.Time on the unit hasshifted.L Incorrect time information from incoming Caller ID changesthe time. Set the time adjustment to “Manual” (off) (page 24).The name stored in thephonebook is not fullydisplayed while an outsidecall is being received.L Edit the phonebook entry name to fit in 1 line of text (page 21).Problem Cause/solutionThe SMS message centrenumber is logged in thecaller list and themessage is not received.L Someone tried to send you a message while SMS is turned off.Turn it on (page 34).I cannot send or receiveSMS messages.L You have not subscribed to the appropriate service. Contactyour service provider/telephone company.L The SMS message centre number(s) are not stored or areincorrect. Store the correct numbers (page 34).L Message transmission was interrupted. Wait until themessage has been sent before using other telephonefunctions.L If you use a DSL/ADSL service, we recommend connecting aDSL/ADSL filter between the base unit and the telephone linejack. Contact your DSL/ADSL provider for details.“FD” is displayed. L The unit could not connect to the SMS message centre.Confirm that the correct SMS message centre numbers arestored. Confirm that SMS is turned on (page 34).“FE” is displayed. L An error occurred while sending the message. Try again.“E0” is displayed. L Your phone number is permanently withheld or you have notsubscribed to the appropriate service. Contact your serviceprovider/telephone company.TG661x_662xFX(e).book Page 49 Wednesday, March 2, 2011 2:31 PM