Useful Information24I cannot make or receive calls. L The base unit AC adaptor or telephone line cord is notconnected. Check the connections.L If you are using a splitter to connect the unit, remove thesplitter and connect the unit to the wall socket directly. Ifthe unit operates properly, check the splitter.L Disconnect the base unit from the telephone line andconnect the line to a known working telephone. If theworking telephone operates properly, contact our servicepersonnel to have the unit repaired. If the workingtelephone does not operate properly, contact your serviceprovider/telephone company.L The dialling mode setting is incorrect. Set to “Tone” or“Pulse” as needed (page 11).L The key lock feature is turned on. Turn it off (page 13).The unit does not ring. L The ringer volume is turned off. Adjust the ringer volume(page 15, 17).The batteries should be charging butthe battery icon does not change.L Clean the charge contacts and charge again (page 9).A busy tone is heard when {C} ispressed.L The handset is too far from the base unit. Move closer andtry again.L Another handset is in use. Wait and try again later.Static is heard, sound cuts in and out.Interference from other electrical units.L Place the handset and the base unit away from otherelectrical appliances.L Move closer to the base unit.L Your unit is connected to a telephone line with DSLservice (page 25).Noise is heard during a call. L You are using the handset or base unit in an area with highelectrical interference. Place the handset and base unitaway from interference sources, such as antennas andmobile phones.The handset stops working while beingused.L Disconnect the base unit AC adaptor and remove thehandset batteries. Connect the base unit AC adaptor,install the batteries and try again.The handset beeps intermittentlyand/or / flashes.L Fully charge the batteries (page 9).I fully charged the batteries, but / stillflashes.L Clean the charge contacts and charge again (page 9).L It is time to replace the batteries (page 9).I fully charged the batteries, but theoperating time seems to be short.L Wipe the battery ends (S, T) and the unit contacts with adry cloth.Caller information is not displayed. L You need to subscribe to Caller ID service. Consult yourservice provider/telephone company for details.L Your unit is connected to a telephone line with DSLservice (page 25).Problem Cause & solution