Problem Cause/solutionI cannot dial the phone numberedited in the caller list.R The phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the areacode is missing). Edit the phone number with anotherpattern (page 33).Time on the unit has shifted. R Incorrect time information from incoming Caller ID changesthe time. Set the time adjustment to “Manual” (off)(page 28).The 2nd caller’s information is notdisplayed during an outside call.R In order to use Caller ID, call waiting, or Call Waiting CallerID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.After subscribing, you may need to contact your serviceprovider/telephone company again to activate this specificservice, even if you already subscribed to both Caller ID andCall Waiting with Caller ID services (CWID).Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is not turned on for the line you wishto record messages from. Select the desired line or bothlines, then turn the answering system on (page 35).R The message memory is full. Erase unwanted messages(page 36).R The answering system is activated for both lines, and the 1stcaller is leaving a voice message. The 2nd caller cannotleave a message, but the caller information will be stored(page 32).R If you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company, notyour telephone. Change the unit’s number of rings setting orcontact your service provider/telephone company (page 39).I cannot operate the answeringsystem.R Someone is using the unit. Wait for the other user to finish.R A caller is leaving a message. Wait for the caller to finish.R The handset is too far from the base unit. Move closer.I cannot operate the answeringsystem remotely.R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 38).R Press each key firmly.R The answering system is turned off. Turn it on (page 39).48 For assistance, please visit http://www.panasonic.com/helpUseful Information