MESSAGE MANAGER'S GUIDE332 Installation ManualD6 RECORDING MESSAGESThe Message Manager is responsible for recording various system messages (specifically:menus, voice labels, user prompts, and system caller names). He is responsible for maintainingthe following:• Company Greetings—Up to 32 company greetings for business/non-business and Lunch/Break hours as well as holidays can be selected, recorded, or deleted as necessary.• Company Name• The Department Dialing Menu (maximum length: 6 min)—A caller can access departmentswith the touch of one key. Nine Department Dialing selections (1 to 9) can be recorded.• The Custom Service Menus (maximum length: 6 min each)—Up to 100 custom servicemenus can be recorded. These menus guide callers to the services they require without theneed for a human operator. This is the most useful and powerful feature of your PanasonicVoice Processing System. For example, the Message Manager can record menus in a widevariety of foreign languages.• * The Voice Labels (maximum length: 6 min each)—Up to 20 System Group DistributionLists can be created by the System Administrator. Each list can have a voice label.• The User Prompts (maximum length: 6 min each)—There are 3 kinds of voice mailprompts: (1) System Prompts, (2) User 1 Prompts, and (3) User 2 Prompts. Generally, theSystem Prompts should be left alone; they are recorded at the factory in English. However,the Message Manager can record User 1 Prompts and User 2 Prompts in any language hewishes.• The Multilingual Selection Menu (maximum length: 6 min)—With this menu, callers canselect the language they prefer to hear all prompts (mentioned in the previous paragraph,"The User Prompts"). For example, the Message Manager can record a menu like this:For English, press (7).For French, press (8).For Chinese, press (9).• * The System Caller Names (maximum length: 4 s each)—Up to 120 Caller ID numbers canbe registered by the System Administrator. The Message Manager is responsible forrecording a name for each Caller ID number.* While the System Administrator programs via a personal computer, the Message Managercannot record the Voice Labels and System Caller Names. The VPS plays "Sorry, thisfunction is not available".
