Chapter 6 Maintenance — TroubleshootingENGLISH - 137TroubleshootingReview the following points. For details, see the corresponding pages.Problems Points to be checked PagePower does not turn on.f Is the track system properly installed? 33f Is the power supply of the track system turned on? ―f After executing [ALL USER DATA] in the [SETUP] menu → [INITIALIZE], is the power supplyof the track system turned back on or the plug of the power cord reconnected? 81f Is the temperature indicator or the light source indicator lighting orblinking? 135No image appears.f Are connections to external devices correctly performed? 43f Is the input selection setting correct? 52, 77f Is the [BRIGHTNESS] adjustment setting at a minimum? 63f Is the external device that is connected to the projector working properly? ―f Is the AV mute function in use? 57Image is fuzzy.f Is the lens focus set correctly? 53f Is the projection distance appropriate? 31f Is the lens dirty? 20Color is pale or grayish. f Are [COLOR] and [TINT] adjusted correctly? 63f Is the external device connected to the projector adjusted correctly? 43Remote control does notrespond.f Are the batteries depleted? ―f Is the battery polarity (+, -) correct? 27f Is there any obstruction between the remote control and the remote control signal receiver ofthe projector power supply unit? 23f Is the remote control being used beyond its effective operation range? 23f Are other forms of light, such as fluorescent light, affecting the projection? 23f Is the ID number setting operation correct? 57Video from HDMIcompatible device doesnot appear or it appearsjumbled.f Is the HDMI cable connected securely? 43f Turn the power of the projector and the external device off and on. ―f Is a signal which is not compatible with the projector being input? 150No audio is coming fromthe HDMI compatibledevice.f Set audio of the external device to Linear PCM. ―When spotlight isdisplayed, no audio iscoming from the externaldevice.f When spotlight is displayed with the [LIGHTING] menu → [PATTERN] → [BACK GROUND]set to [BLACK], no audio is output. 67Operation noise occursduring standbyf When the [SETUP] menu → [ECO MANAGEMENT] → [STANDBY MODE] is set to[NORMAL], the internal cooling fan may operate even during standby. 76Attentionf If problems persist even after checking the preceding points, consult your dealer.