92Problem ActionsScreenChaotic image, noisy Set “P-NR” in the Picture Menu (to remove noise). (p. 28)●Check nearby electrical products●(car, motorcycle, fluorescent lamp).No image can be displayed Is “Contrast”, “Brightness” or “Colour” in the Picture Menu set to the●minimum? (p. 28)Blurry or distorted image(no sound or low volume) Reset channels. (p. 34 - 37)●Unusual image is displayed Turn the TV Off with Mains power On / Off switch, then turn it On●again.If the problem persists, perform “Shipping Condition” (p. 43).●SoundNo sound is produced Is “Sound mute” active? (p. 8)●Is the volume set to the minimum?●Sound level is low orsound is distortedSound signal reception may be deteriorated.●Set “MPX” (p. 29) in the Sound Menu to “Mono”. (Analogue only)●HDMISound is unusualSet the sound setting of the connected equipment to “2ch L.PCM”.●Check the “HDMI1 / 2 / 3 / 4 Input” setting in the Sound Menu.●(p. 30)If digital sound connection has a problem, select analogue sound●connection. (p. 89)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMICheck the HDMI cable is connected properly. (p. 84)●Turn the TV and equipment Off, then turn them On again.●Check an input signal from the equipment. (p. 90)●Use an equipment compliant with EIA/CEA-861/861B.●NetworkCannot connect to the networkCheck the LAN cable or Wireless LAN Adaptor is connected●properly. (p. 67)Check the connections and settings. (p. 67 - 71)●Check the network equipment and network environment.●The router may not be set to issue IP address automatically. If the●network administrator prefers to allocate an IP address, set an IPaddress manually. (p. 69)The router may be using MAC address filtering (security setting).●Confirm the MAC Address of this TV (p. 68) and set the router to beable to use it.If the problem persists, consult your Internet Service Provider or●telecommunications company.Cannot select the file duringDLNA operationsIs media server of the connected equipment prepared? (p. 66)●Check applicable data format. (p. 66)●Cannot operate VIERA CAST Check the connections and settings. (p. 67 - 71)●The server or connected line might be busy now.●FAQs