FAQs117Problem Causes / ActionsScreenChaotic image, noisy ● Set [P-NR] in the Picture Menu to remove noise. (p. 45)● Check nearby electrical products (car, motorcycle, fluorescent lamp).No image can bedisplayed● Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?(p. 45)● Check the setting of [AV2] ([COMPONENT] / [VIDEO]) in [Input Selection] tomatch the output of the external equipment. (p. 34)Blurry or distorted image(no sound or low volume) ● Reset channels. (p. 56, 57)Unusual image isdisplayed● Turn the TV off with Mains power On / Off switch, then turn it on again.● If the problem persists, initialise all settings. [Shipping Condition] (p. 67)SoundNo sound is produced ● Is “Sound mute” active? (p. 11)● Is the volume set to the minimum?Sound level is low orsound is distorted● Sound signal reception may be deteriorated.● Set [NICAM] (p. 47) in the Sound Menu to [Off]. (Analogue)Unusual sound from theTV● When power is on, whirring sound of cooling fan or drive noise may be heardfrom inside the TV (not a sign of faulty operation).3DCannot view 3D imagesCannot register a 3DEyewear to the TV● Has the 3D Eyewear been switched on and set to 3D mode?● Is the battery installed correctly? (p. 39)● Check the remaining battery level of the 3D Eyewear. (Battery status isdisplayed on the screen when the 3D Eyewear is turned on.) When the batteryis running low, replace it.● Does the 3D Eyewear support Bluetooth wireless technology? (p. 37)● Ensure that [3D Mode Selection] is set to [3D]. (p. 40)● Some 3D image signals may not be automatically recognised as 3D images.Set [3D Mode Selection (Manual)] to match the picture format. (p. 41)● Use the 3D Eyewear within about 3.2 m from the TV. (The range may beshortened depending on the obstacles between the TV and the eyewear, or thesurrounding environment.)● Register again. “Registration” (p. 38)● For some people, the 3D images may be difficult to see, or cannot be seen,especially in users who have a different level of eyesight between the left andright eyes. Take the necessary steps (wearing glasses etc.) to correct youreyesight before use.3D Eyewear is turned offautomatically ● Check that there are no obstacles between the TV and the 3D Eyewear.There is something wrongwith the 3D images ● Check the setting of [Picture Sequence] or [Edge Smoother]. (p. 42)The indicator lamp doesnot light when pressingthe power button on the3D Eyewear● The battery may be running low or flat. Replace it.Digital ChannelNo programmes shown onTV Guide● Reset channels. (p. 56, 57)● Check the digital transmission by contacting Digital UK on 08456 50 50 50 or atwww.digitaluk.co.uk● Check the analogue broadcast (if still available in your area).● Consult an aerial or dish engineer to check the alignment of your aerial or dish.Cannot find a channel youhave previously watched● The channel may broadcast for part of the day.● Check the channel in the TV Guide. (p. 26)● Channel position numbers may be changed by broadcasters.● Reset channels. (p. 56, 57)