Panasonic Viera TX-P50VT50B Operating Instructions Manual

Also see for Viera TX-P50VT50B: Service manual

FAQs118Problem Causes / ActionsHDMISound is unusual● Set the sound setting of the connected equipment to “2ch L.PCM”.● Check the [HDMI1 / 2 / 3 / 4 Input] setting in the Sound Menu. (p. 48)● If digital sound connection has a problem, select analogue sound connection.(p. 111)Pictures from externalequipment are unusualwhen the equipment isconnected via HDMI● Check the HDMI cable is connected properly. (p. 106)● Turn the TV and equipment off, then turn them on again.● Check an input signal from the equipment. (p. 113)● Use equipment compliant with EIA/CEA-861/861D.NetworkCannot connect to thenetwork● Check the LAN cable or wireless LAN is connected properly. (p. 90)● Check the connections and settings. (p. 90 - 93)● Check the network equipment and network environment.● The router may not be set to issue IP address automatically. If the networkadministrator prefers to allocate an IP address, set an IP address manually.(p. 91)● The router may be using MAC address filtering (security setting).Confirm the MAC Address of this TV (p. 48) and set the router to use it.● If the problem persists, consult your Internet Service Provider ortelecommunications company.Cannot select the fileduring DLNA operations● Is media server of the connected equipment prepared? (p. 88)● Check applicable data format. (p. 108, 109)● Check the settings of [Network Link Settings] (p. 90)Cannot operateVIERA Connect● Check the connections and settings. (p. 90 - 93)● The server or connected line may be busy now.OtherThe TV does not switch on● Press and hold the Standby On / Off switch on the remote control for about1 second if Power LED is red.● Check the mains lead is plugged into the TV and the socket outlet.● The fuse in the mains plug may have blown. Replace it with one of an identicalrating. (p. 4)The TV goes into Standbymode● Auto power standby function is activated. (p. 13)● The TV enters Standby mode about 30 minutes after analogue broadcastingends.The remote control doesnot work or is intermittent● Are the batteries installed correctly? (p. 8)● Has the TV been switched on?● The batteries may be running low. Replace them.● Point the remote control directly at the TV’s remote control signal receiver(within about 7 m and a 30 degree angle of the signal receiver).● Situate the TV away from sunshine or other sources of bright light not to shineon the TV’s remote control signal receiver.The touch pad controllerdoes not work or is failedto register● Are the batteries installed correctly? (p. 8)● The batteries may be running low. Replace them.● Register again. [Pairing] in [VIERA Touch Pad Controller] (p. 49)● Use the touch pad controller within about 3.2 m from the TV. (The range maybe shortened depending on the obstacles between the TV and the controller, orthe surrounding environment.)Parts of the TV becomehot● Even when the temperature of parts of the front, top and rear panels has risen,these temperature rises do not cause any problems in terms of performance orquality.Permanently lit spots onscreen● Due to production process involved in this technology this may result in somepixels which are permanently lit or unlit. This is not a malfunction.Overcurrent errormessage appears● The connected USB device might cause this error. Remove the device and turnthe TV off with Mains power On / Off switch, then turn it on again.● Check foreign objects are not inside the USB port.An error message appears● Follow the message’s instructions.● If the problem persists, contact your local Panasonic dealer or the authorisedservice centre.