198Chapter 9 Solving ProblemsChapter 9Solving ProblemsTips for Solving ProblemsIf you encounter the problems, please check following items.Problem Symptom Action Refer toWhilesendingA document does not feed, ormultiple pages are fed at thesame time.• Check that the document does not havestaples or clips attached to it and that it is notsmeared or broken.• Check if the document is loaded properly.Does not stamp. Verify the settings of “04 Stamp (HOME)” and“28 Stamp at Memory XMT” in FunctionParameters> Fax/Email Settings> FaxParameters.OperatingInstructions (ForFunctionParameters)The verification stamp imageappears too light.Replace the verification stamp. Replacing theVerification Stamp(See page 208)Vertical lines appear in atransmitted document.Make a copy on this machine and check itsimage quality. If the copy is OK, notify thereceiving station at fault.If copy is NG, clean the document scanningsurface area.Document is transmitted asblank paper.• Check if the document is loaded properly.• Make a copy on this machine and check itsimage quality. If the copy is OK, notify thereceiving station at fault.If copy is NG, clean the document scanningsurface area.WhilereceivingPaper out An error massage will appear on the display ifthe machine has run out of the paper whilereceiving a document. Load paper.Paper jam If paper jam occurs, an error code is displayed.Remove the jammed paper.OperatingInstructions (ForBasicOperations)Paper does not feed. Check if the paper tray is loaded with paper.Load paper as directed by relevant instructions.OperatingInstructions (ForBasicOperations)Paper is not exited at the end ofa print job.Check to see if the paper has not jammed in themachine.OperatingInstructions (ForBasicOperations)The automatic print reductionfeature does not work.Check the setting of “24 Print Reduction” inFunction Parameters> Fax/Email Settings>Fax Parameters.OperatingInstructions (ForFunctionParameters)
