200Chapter 9 Solving ProblemsInformation CodesIn the event of communication failures, Information Codes appear in the transmission result or in thetransaction journal.When an Information Code is displayed, take necessary action as recommended in the table below.For definitions of the Information Code not found here, refer to the User (U)/Jam (J)/Machine (E)Error Codes in the Operating Instructions (For Basic Operations) of provided booklet.Info. code Problem Action Refer to030 Document is misfeeding. Reload the document properly.Remove the document jam.Adjust Original Guide.031 Document is too long orjammed.Document length exceeds 2metres in “STD” and “Fine”mode only. The length limitationfor “Super Fine” and “600 dpi”mode, is subject to theavailable Memory size.Reload the document properly.Remove the document jam.Add SD Memory Card in the machine.OperatingInstructions (ForBasic Operations)061 ADF Cover is open. Close the ADF Cover.400 During initial handshake,receiving station did not respondor communication erroroccurred.Check with the other party.Reload the document and send again.401 Remote station required aReceiving Password to receivethe document. Remote stationdoes not have ConfidentialMailbox.Check the remote station.402 During initial handshake,communication error occurred.Reload the document and send again.403 No polling capability at theremote side.Ask remote side to set to be polled.404/405 During initial handshake,communication error occurred.Reload the document and send again.406 Transmission Password doesnot match.Receiving Password does notmatch.Received from an unauthorizedstation in Selective Receptionmode.Check the password or the telephone numberin Address Book.Adding a FaxNumber into theAddress Book(See page 163)Super Fine(Max.Length)600 dpi(Max.Length)A4/LetterWidth1400 mm 600 mmA3/LedgerWidth990 mm 430 mm
