272CH13VOICE COMMANDPHONE AND CONTACT TROUBLESHOOTERThese are common questions users have about using Voice commandwith their phones.I can’t use Voice Command during a call – Voice Command istemporarily disabled during phone calls.I say a contact name but it is not recognized –• Contacts without phone numbers cannot be called. Make sure thatthis contact has at least one phone number.• Sometimes contacts are filed as a different name. Make sure that thename displayed in the contact list is the same as the first, middle, lastname (or company) of the contact.• Sometimes names have pronunciations that are not apparent toVoice Command. Try changing the spelling of the name.I can’t access my contacts – Contacts may become unavailable dueto insufficient memory. Try increasing the amount of program memory,or try synchronizing fewer contacts to the device.Phone OFF/SIM Lock – If you turn the phone off or have SIM lockenabled, phone commands will be recognized, but will not work.READING APPOINTMENTS TROUBLESHOOTERCalendar reminders are not being announced• Verify that the Announce Calendar Reminders option is enabled.• If you want appointments announced during meetings, make surethat the ‘Only during free time’ is not enabled.• See Personalization for more information on these options.________________________________________________________________________________________________
