258.Troubleshooting & FAQs8.2 General FAQsQ1: When I install my monitor whatshould I do if the screen shows'Cannot display this video mode'?Ans.: Recommended resolution for thismonitor: 2560 x 1440.• Unplug all cables, then connect yourPC to the monitor that you usedpreviously.• In the Windows Start Menu, selectSettings/Control Panel. In the ControlPanel Window, select the Display icon.Inside the Display Control Panel, selectthe 'Settings' tab. Under the settingtab, in box labelled 'desktop area',move the sidebar to 2560 x 1440pixels.• Open 'Advanced Properties' and setthe Refresh Rate to 60 Hz, then clickOK.• Restart your computer and repeat step2 and 3 to verify that your PC is set at2560 x 1440.• Shut down your computer, disconnectyour old monitor and reconnect yourPhilips LCD monitor.• Turn on your monitor and then turnon your PC.Q2: What is the recommended refreshrate for LCD monitor?Ans.: Recommended refresh rate in LCDmonitors is 60 Hz, In case of anydisturbance on screen, you can setit up to 75 Hz to see if that removesthe disturbance.Q3: What are the .inf and .icm files?How do I install the drivers (.infand .icm)?Ans.: These are the driver files for yourmonitor. Your computer may askyou for monitor drivers (.inf and.icm files) when you first install yourmonitor. Follow the instructions inyour user manual, monitor drivers(.inf and .icm files) will be installedautomatically.Q4: How do I adjust the resolution?Ans.: Your video card/graphic driverand monitor together determinethe available resolutions. You canselect the desired resolution underWindows® Control Panel with the"Display properties".Q5: What if I get lost when I ammaking monitor adjustments viaOSD?Ans.: Simply press button, thenselect 'Setup' > 'Reset' to recall allthe original factory settings.Q6: Is the LCD screen resistant toscratches?Ans.: In general it is recommended thatthe panel surface is not subjectedto excessive shocks and is protectedfrom sharp or blunt objects. Whenhandling the monitor, make surethat there is no pressure or forceapplied to the panel surface side.This may affect your warrantyconditions.Q7: How should I clean the LCDsurface?Ans.: For normal cleaning, use a clean,soft cloth. For extensive cleaning,please use isopropyl alcohol. Donot use other solvents such as ethylalcohol, ethanol, acetone, hexane,etc.Q8: Can I change the color setting ofmy monitor?Ans.: Yes, you can change your colorsetting through OSD control as thefollowing procedures,