BDL4677XH297.2. TroubleshootingSymptom Possible Cause RemedyNo picture is displayed 1. The power cord is disconnected.2. The main power switch on the back of thedisplay is not switched on.3. The selected input has no connection.4. The display is in standby mode.1. Plug in the power cord.2. Make sure the power switch is switched on.3. Connect a signal connection to the display.Interference displayed on the display or audiblenoise is heardCaused by surrounding electrical appliances orfluorescent lights.Move the display to another location to see is theinterference is reduced.Color is abnormal The signal cable is not connected properly. Make sure that the signal cable is attached firmlyto the back of the display.Picture is distorted with abnormal patterns 1. The signal cable is not connected properly.2. The input signal is beyond the capabilities ofthe display.1. Make sure that the signal cable is attachedfirmly.2. Check the video signal source to see if itis beyond the range of the display. Pleaseverify its specifications with this display’sspecification section.Display image doesn’t fill up the full size of thescreen1. The zoom mode is not set correctly.2. Scan Mode may be set incorrectly tounderscan.3. If the image exceeds the screen size, ScanMode may need to be set to Underscan.Use the Zoom mode or Custom zoom functionin the Screen menu to fine tune display geometryand time frequency parameter.Can hear sound, but no picture Improperly connected source signal cable. Make sure that both video inputs and soundinputs are correctly connected.Can see picture but no sound is heard 1. Improperly connected source signal cable.2. Volume is turned all the way down.3. [MUTE] is turned on.4. No external speaker connected.1. Make sure that both video inputs and soundinputs are correctly connected.2. Press [VOL UP] or [VOL DOWN] button tohear sound.3. Switch MUTE off by using the [MUTE]button.4. Connect external speakers and adjust thevolume to a suitable level.Some picture elements do not light up Some pixels of the display may not turn on. This display is manufactured using an extremelyhigh level of precision technology: however,sometimes some pixels of the display may notdisplay. This is not a malfunction.After-Images can still be seen on the displayafter the display is powered off. (Examplesof still pictures include logos, video games,computer images, and images displayed in 4:3normal mode)A still picture is displayed for an over extendedperiod of timeDo not allow a still image to be displayed foran extended period of time as this can cause apermanent after-image to remain on the display.