Q-See QR4714 User Manual
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Contents
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tRoubleshootingQ: what can I do if the system does not detect the HDD?A: Check the data and power cables and make sure they are securely connected.Q: I have changed the password but do not remember the new password. How canI access the system?A: If you forget the system password, reset the password by entering 519070 into thepassword field.Q: I am not getting any video signal on the DVR. what is wrong?A: Check to make sure the cables are securely connected to the BNC ports on the DVR. Youcan also try another cable to make sure there is not a problem with the cable. Make sure youhave selected the correct video format for your country (NTSC is standard USA format).Q: Can the DVR have problems if it gets too hot? How can I prevent my system fromover-heating?A: The DVR has a fan to help it dissipate heat while it is working. Please place the DVR wherethere is good air circulation and away from high temperatures to increase the stability andproduct life of your DVR.Q: My remote control does not work when the DVR is in Live mode but the frontpanel buttons are working. what is wrong?A: Make sure nothing is blocking the LED on the remote or the DVR. If both are ok, check thebatteries of your remote.Q: Can I use the hard drive from my PC in the DVR?A: You can if the hard drive is the same type and the size supported by the DVR. However,once you install the hard drive in your DVR, it will be formatted for use in the DVR and your PCwill no longer be able to read the hard drive.Q: Do I have to stop recording to playback files on the DVR?A: No you do not have to stop recording, the DVR will support both functions at the sametime.Q: Can I erase files from the hard drive of the DVR?A: You can not erase individual files. You would need to re-format the hard drive which willerase all of the files.Q: why can’t I log-in to the Net-Viewer program?A: Please verify that the Net mode is correct, the cable to the RJ-45 port is securelyconnected to the DVR and the router, and that you are using the correct password. Alsocheck to make sure your ActiveX controls are enabled and your pop-up blocker is turned off. |
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