User Manual for Commercial Series Net DVRPage 119 Total 121Appendix F Product ServiceThank you for choosing our products.All of our products users can enjoy a conditional free warranty repair service for hardwarewithin 12 months starting from purchase date, and a free exchange service within one month(valid for manufacturing defects). Permanent upgrading service is provided for the software.Liability Exclusions:Any product malfunction, abnormalities in operation or damage caused by following reasonsare not within the free service scope of our company. Please select payable service.(1) Equipment damage caused by improper operation(2) Improper environment and conditions in/on which the equipment operates, e.g., improperpower, environment temperature, humidity and lightening strike etc. that cause equipmentdamage.(3) Damage caused by acts of nature: earthquake and fire etc.(4) Equipment damage caused by the maintenance of personnel not authorized by ourcompany.(5) Product sold over 12 months ago.In order to provide various services to you, please complete registration procedure after youpurchase the product. Cut off or copy User’s Information Card and fax or mail it to us after thecard is filled in.Address: Q-See Products8015 E. Crystal DrAnaheim, CA 92807Fax: 714-998-3509
