Chapter 3 Configuring Your LibraryWorking With E-mail NotificationsScalar i500 User’s Guide 90The paths to open the appropriate screens are as follows:• From the web client, select Setup > Notification > E-mail Account.• From the operator panel, select Setup > Notification > E-Mail Account.Working With E-mail NotificationsThe library can be configured to automatically send e-mail notificationsto specified e-mail addresses whenever an issue of a particular severitylevel occurs with one of its components. The information in the e-mailnotification provides details about the issue and the library conditions atthe time of the error.Before you can configure e-mail notifications, you must configure thelibrary’s e-mail account so that the library can send notifications to thedesignated recipients. See Configuring the Library E-mail Account onpage 88 for information on how to configure the e-mail account.See Creating E-mail Notifications on page 91 for information on settingup additional e-mail notifications. The library supports a maximum of 20e-mail notification recipients, including the default support e-mailnotification.There are three e-mail notification levels:• Low Filter — Notifies e-mail recipients of all library issues, includingminor, medium-level, and the most critical issues.• Medium Filter — Notifies e-mail recipients of medium-level and themost critical issues.• High Filter — Notifies e-mail recipients of only the most critical issues.Administrative users can configure the library e-mail account and e-mailnotifications. Users can receive e-mail notifications, but they cannotconfigure the library e-mail account and/or notifications.Note: The default techsup@quantum.com e-mail notification settingscan be modified, but not deleted. The e-mail address,techsup@quantum.com, cannot be modified.
