66 I General User Manual31 Warranty conditionsRead ➠ Chapter 27 "Care and maintenance of the bike"carefully. Comply with the inspection and maintenanceintervals specified in ➠ Chapter 28 "Regular inspections" .Compliance with the service intervals is a prerequisite forthe assertion of warranty claims.The statutory warranty period is two years. This startswhen the bike is handed over by the specialist cycle shopwho is also your contact partner for warranty claims.As proof of purchase and date of handover, please retainthe handover document signed by both parties and recordof purchase, such as the invoice and/or sales receipt, forthe duration of the warranty period.31.1 Prerequisites for the validityof warranty claims• Manufacturing, material or information error.• The problem or error already existed at the time ofhandover to the customer.31.2 Warranty exclusionsA warranty claim applies only for the initial faultiness ofthe defective part. The following are excluded from thewarranty:• Damage caused by use in competitions, improperuse and force majeure (see ➠ Chapter 6 "Intendeduse").• All parts that are subject to function-related wear,providing this is not a production or material fault(see ➠ Chapter 27.2 "Wear parts").• Damage caused by incorrect or insufficient careand unprofessional repairs, conversions or replace-ment of components on the bike. This User Manualcontains detailed information on how to look afteryour bike.• Accident damage or damage caused by other ex-ternal factors, providing this is not attributable toincorrect information or a product error.• Repairs carried out with used parts or damage thatoccurs as a consequence of this.• Special equipment or accessories or non-standardequipment; especially technical changes, i.e. to thegearshift system or the bike fork and frame geom-etries.• Non-compatible add-on components that were notpart of the scope of delivery at the time the prod-uct was handed over, or damage caused by unpro-fessional installation of these add-on components.
