Issues Solutions and ExplanationsPC ConnectionA Mode Not Supportedmessage appears.Set your PC’s output resolution so it matches a resolution supported by the product.“PC” is always shown on thesource list, even if a PC is notconnected.This is normal. “PC” is always shown in the source list, regardless of whether a PC isconnected.The video is OK but there isno audio.If you are using an HDMI connection, check the audio output setting on your PC.Picture First, perform the Picture Test and to see if your product is properly displaying thetest image (go to MENU → Support → Self Diagnosis → Picture Test).If the test image is properly displayed, the poor picture may be caused by the sourceor signal.The product image does notlook as good as it did in thestore.Store displays are all tuned to digital, HD (high definition) channels.If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMIor Component cables to deliver HD (high definition) picture quality." Many HD channels are up scaled from SD (Standard Definition) contents. Lookfor a channel that is broadcasting true HD content.— Cable/Satellite subscribers: Try HD channels from the channel line up.— Terrestrial/Cable Aerial connection: Try HD channels after performing anAuto Tuning.Adjust the Cable/Sat box video output resolution to 1080i or 720p.The picture is distorted:macro block error, smallblock, dots, pixelisationThe compression of video contents may cause picture distortion especially in fastmoving pictures such as sports and action movies.A weak or bad quality signal can cause picture distortion. This is not a product issue.Mobile phones used close to the product (within 1 m) may cause noise in the pictureon analogue and digital channels.Colour is wrong or missing. If you’re using a Component connection, make sure the component cables areconnected to the correct jacks. Incorrect or loose connections may cause colourproblems or a blank screen.The colour is poor or thepicture is not bright enough.Adjust the Picture options in the product menu (go to Picture Mode / Colour /Brightness / Sharpness)Adjust the Energy Saving option in the product menu (go to MENU → System → EcoSolution → Energy Saving)Try resetting the picture to view the default picture settings (go to MENU → Picture→ Reset Picture).English - 72Other Information