Issues Solutions and ExplanationsYou have intermittent loss ofaudio or video.Check the cable connections and reconnect them.Loss of audio or video can be caused by using overly rigid or thick cables. Make surethe cables are flexible enough for long term use. If mounting the product to a wall,we recommend using cables with 90 degree connectors.You see small particles whenyou look closely at the edgeof the frame of the product.This is part of the product’s design and is not a defect.The PIP menu is not available. PIP functionality is available when you are using a TV, PC, AV, Component, HDMI1/DVIor HDMI2 source.POP (product’s internalbanner ad) appears on thescreen.Select Home Use under Setup mode. For details, refer to the Setup Feature." Watch these troubleshooting on video at www.samsung.com" Some functions and pictures shown in this manual are available on specificmodels only." To keep your product in optimum condition, upgrade to the latest firmware onthe Samsung web site by USB (samsung.com → Support → Downloads).The product won’t turn on. Make sure the AC power cord is securely plugged in to the wall outlet and theproduct.Make sure the wall outlet is working.Try pressing the P button on the product to make sure the problem is not theremote. If the product turns on, refer to “Remote control does not work” below.There is no picture/video. Check the cable connections. Remove and reconnect all cables connected to theproduct and external devices.Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) tomatch the product's input connections. For example, if an external device’s output isHDMI, it should be connected to an HDMI input on the product.Make sure your connected devices are powered on.Be sure to select the correct input source.Reboot the connected device by unplugging it, and then reconnecting the device’spower cable.The remote control does notwork.Replace the remote control batteries. Make sure the batteries are installed with theirpoles (+/–) in the correct direction.Clean the sensor’s transmission window on the remote.Try pointing the remote directly at the product from 1.5~1.8 m away.The cable/set top box remotecontrol doesn’t turn theproduct on or off, or adjustthe volume.Programme the Cable/Set remote control to operate the product. Refer to the Cable/Set-Top-Box user manual for the SAMSUNG product code.English - 75Other Information