Samsung CLX-6220 Series User Manual

Also see for CLX-6220 Series: User guide Quick install guide Troubleshooting

Contents

Troubleshooting_ 15The document sizeis so big that thehard disk space ofthe computer isinsufficient toaccess the print job.Make available more harddisk space and print thedocument again.The machineselects printmaterials fromthe wrong papersource.The paper optionthat was selected inthe PrintingPreferences maybe incorrect.For many softwareapplications, the papersource selection is foundunder the Paper tab withinthe Printing Preferences.Select the correct papersource. See the printerdriver help screen (See"Opening printingpreferences" on page 2).A print job isextremely slow.The job may bevery complex.Reduce the complexity ofthe page or try adjusting theprint quality settings.Half the page isblank.The pageorientation settingmay be incorrect.Change the page orientationin your application. See theprinter driver help screen.The paper size andthe paper sizesettings do notmatch.Ensure that the paper size inthe printer driver settingsmatches the paper in thetray.Or, ensure that the papersize in the printer driversettings matches the paperselection in the softwareapplication settings you use.Condition Possible cause Suggested solutionsThe machineprints, but thetext is wrong,garbled, orincomplete.The machine cableis loose ordefective.Disconnect the machineprinter cable and reconnect.Try a print job that you havealready printed successfully.If possible, attach the printercable and the machine toanother computer that youknow works ensure printdriver is installed and try aprint job. Finally, try a newmachine printer cable.The wrong printerdriver was selected.Check the application’sprinter selection menu toensure that your machine isselected.The softwareapplication ismalfunctioning.Try printing a job fromanother application.The operatingsystem ismalfunctioning.Exit Windows and reboot thecomputer. Turn the machineoff and back on again.If you are in a DOSenvironment, thefont setting for yourmachine may beset incorrectly.Change the languagesetting (See "Changing thedisplay language" onpage 1).Printer drivercorrupted.Reinstall printer drvier.Pages print, butthey are blank.The toner cartridgeis defective or out oftoner.Redistribute the toner, ifnecessary.If necessary, replace thetoner cartridge.The file may haveblank pages.Check the file to ensure thatit does not contain blankpages.Some parts, suchas the controller orthe board, may bedefective.Contact a servicerepresentative.The machinedoes not printPDF filescorrectly. Someparts of graphics,text, orillustrations aremissing.Incompatibilitybetween the PDFfile and the Acrobatproducts.Printing the PDF file as animage may enable the file toprint. Turn on Print AsImage from the Acrobatprinting options.It will take longer toprint when you print aPDF file as an image.Condition Possible cause Suggested solutionsDownloaded from www.Manualslib.com manuals search engine