Administrator’s Guide (Windows only)_ 3Error log messagesMessage Meaning Suggested solutionsConnectionErrorUnable to bind the socket.[Port number:..]Restart the clientcomputer.Unable to listen thesocket. [Port number:..]Unable to connect to theclient computer.Client computer’s socket isclosed.Setup Error Unable to access thedefault shared folder(C$)in the client computer.• Check if C drivefolder is shared asC$.• Check if you canremotely access theclient computer’s C$folder on a networkbrowser.Unable to copy servicefiles.Check if you canremotely access theclient computer’s C$folder on the networkbrowser.Unable to start the serviceon the client computer.Check whetherRMInstallServiceprogram is running fromServices. (From theWindows Start menu,select Control Panel >Administrative Tools >Services).If RMInstallService isstopped then restart itand try remoteinstallation again.If you can't restartRMInstallService, thenreboot client computerand try remoteinstallation again.Unable to create thread formonitoring.Restart the clientcomputer.Unable to share folder onclient computer.Check if the sharedfolder in the clientcomputer can be sharedwith full control.Unable to copy Installationfiles.Unable to execute thesetup file normally.• Check if the samemodel’s installer isrunning.• Check if the installeris waiting for a userinput.Unable to getprofileN/A Check if theenvironment of clientcomputer is supportedfor installation.OS notsupportedInternetExplorer notsupportedMSXML notsupportedInsufficient freespaceNotAdministratorCreate Customized InstallerCreate Customized Installer allows administrators to create their owninstallation package with the installation setting you want. You can choosethe drivers or software to be installed, assigned printer, printer name,sharing options, default printer and so on.The created installation package can be distributed as a singleself-extraction EXE package to clients through file servers or specialdistribution servers. You can also create an install script file for silentinstallation.Creating a setup packageYou can create a setup package from CD to a local folder. The createdsetup package will include only selected device drivers or application.There are two types of setup package you can create. Normal(setup.exe)and Self-Extraction Package. Normal(setup.exe) will extract onlyselected driver or application files from CD. Self-Extraction Package willpackage like normal installation CD package as a single self-extractablesetup.exe file.1. Make sure that the machine is connected to the network or USB andpowered on.2. Insert the supplied software CD into your CD-ROM drive.•The software CD should automatically run and an installation windowappears.•If the installation window does not appear, click Start and then Run.Type X:\Setup.exe, replacing “X” with the letter which representsyour CD-ROM drive. Click OK.•If you use Windows Vista, Windows 7 and Windows 2008 Server R2click Start > All programs > Accessories > Run.Type X:\Setup.exe replacing “X” with the letter which representsyour CD-ROM drive and click OK.•If the AutoPlay window appears in Windows Vista, click RunSetup.exe in Install or run program field, and click Continue in theUser Account Control windows.•If the AutoPlay window appears in Windows 7 and Windows 2008Server R2, click Run Setup.exe in Install or run program field, andclick Yes in the User Account Control windows.3. Select Administrator Installation > Create Customized Installer.If necessary, select a language from the drop-down list.Message Meaning Suggested solutionsDownloaded from www.Manualslib.com manuals search engine