Samsung CLX-6220 Series User Manual

Also see for CLX-6220 Series: User guide Quick install guide Troubleshooting

Contents

Troubleshooting_ 17Toner smear If toner smears on the page:• Clean the inside of the machine (See"Cleaning the inside" on page 2).• Check the paper type and quality (See "Printmedia specifications" on page 3).• Remove the toner cartridge and then, installa new one (See "Replacing the tonercartridge" on page 2).Vertical repetitivedefectsIf marks repeatedly appear on the printed side ofthe page at even intervals:• The toner cartridge may be damaged. If youstill have the same problem, remove thetoner cartridge and, install a new one (See"Replacing the toner cartridge" on page 2).• Parts of the machine may have toner onthem. If the defects occur on the back of thepage, the problem will likely correct itselfafter a few more pages.• The fusing assembly may be damaged.Contact a service representative.BackgroundscatterABackground scatter results from bits of tonerrandomly distributed on the printed page.• The paper may be too damp. Try printingwith a fresh ream of paper. Do not openreams of paper until necessary so that thepaper does not absorb too much moisture.• If background scatter occurs on an envelope,change the printing layout to avoid printingover areas that have overlapping seams onthe reverse side. Printing on seams cancause problems.• If background scatter covers the entiresurface area of a printed page, adjust theprint resolution through your softwareapplication or in Printing Preferences (See"Opening printing preferences" on page 2).Misformedcharacters• If characters are improperly formed andproducing hollow images, the paper stockmay be too slick. Try different paper (See"Print media specifications" on page 3).• If characters are improperly formed andproducing a wavy effect, the scanner unit mayneed service (See "Cleaning the scan unit" onpage 3).Condition Suggested SolutionsPage skewA a B b CA a B b CA a B b CA a B b C cA a B b C c• Ensure that the paper is loaded properly.• Check the paper type and quality (See "Printmedia specifications" on page 3).• Ensure that the guides are not too tight or tooloose against the paper stack.Curl or wave • Ensure that the paper is loaded properly.• Check the paper type and quality. Both hightemperature and humidity can cause papercurl (See "Print media specifications" onpage 3).• Turn the stack of paper over in the tray. Alsotry rotating the paper 180° in the tray.Wrinkles orcreases• Ensure that the paper is loaded properly.• Check the paper type and quality (See "Printmedia specifications" on page 3).• Turn the stack of paper over in the tray. Alsotry rotating the paper 180° in the tray.Back of printoutsare dirtyCheck for leaking toner. Clean the inside of themachine (See "Cleaning the inside" on page 2).Solid Color orBlack pagesA• The toner cartridge may not be installedproperly. Remove the cartridge and reinsert it.• The toner cartridge may be defective.Remove the toner cartridge and install a newone (See "Replacing the toner cartridge" onpage 2).• The machine may require repair. Contact aservice representative.Condition Suggested SolutionsDownloaded from www.Manualslib.com manuals search engine