4. Troubleshooting4.5.1. Ax-xxxx type error code► Error CodeA1–1111A1–1113► Error messageMotor Failure: #A1-1111. Turn off then on. Call for service if the problem persists.Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists.► SymptomRegi/MP motor operation is abnormal.► Troubleshooting method• A1–1111 : Regi/MP motor is stopped but machine recognizes it as operational.• A1–1113 : Regi/MP motor is operating but machine recognizes status as "Stopped".1) Turn the machine off then on. If the error persists, turn the machine off again.2) Open the side cover. Check if there are any foreign substances or paper around Regi./MP unit.3) Remove the rear cover after removing 10 screws.4) Check if the Regi/MP motor connector is connected correctly.5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test.(Diagnostics > Engine Diagnostics > Engine Test Routines > 100–0000)Check the motor operation.a) If the motor is not operational,4-63 Copyright© 1995-2013 SAMSUNG. All rights reserved.
