4. Troubleshooting► Error CodeC5–3120► Error messageReplace with new Transfer roller.► SymptomThe life of the transfer roller has expired.► Troubleshooting method1) Turn the machine off.2) Replace the Transfer roller(JC95-01514A).(Refer to 3.2.2.6. Transfer roller)3) Turn the machine on.4) Enter SVC mode.• To enter SVC mode, press 1,2,3 number keys simultaneously. When the password dialog box appears, enter“1934” and press the “OK” button.5) Select “TRANSFER”(INFORMATION > Supply Status > Field Replacement Unit > TRANSFER)6) Select “T2 Roller”. The “RESET” button will be activated. Click “RESET” to clear the T2 Roller count.7) Exit SVC mode by pushing the home button.► Error CodeC6–1120► Error messageReplace with new fuser unit► SymptomThe life of the fuser unit has expired.► Troubleshooting method1) Turn the machine off.2) Replace the fuser unit(JC91-01063A (220V) /JC91-01064A (110V)).(Refer to 3.2.2.5. Fuser unit)3) Turn the machine on.Copyright© 1995-2013 SAMSUNG. All rights reserved. 4-110
