4. Troubleshooting4.5.4. H2-xxxx (Finisher) type error code► Error CodeH2–6700H2–6701H2–6702H2–6703H2–6704H2–6705► Error messagePaper jam inside of finisherPaper jam at exit of finisher► SymptomPaper failed to pass finisher's paper transportation path within the specified time.► Troubleshooting method1) Open finisher jam cover, and make sure that the paper is on the paper path. If there is paper, remove paper manually.2) If the error does not disappear even after removing paper and closing finisher jam door, follow the instructionsbelow:a) Does finisher input sensor work well?i) Make sure finisher input sensor cable is connected well to the sensor connector.ii) Make sure finisher input sensor cable is connected well to the main board connector.iii) Replace the finisher input sensor(JC81–09686A).(Refer to 3.3.34.1 Finisher Main Motor)iv) Replace the finisher main board(JC81–09692A).(Refer to 3.3.34.2. Finisher Board)b) Check if any debris is present. Please make sure to remove any debris.4-131 Copyright© 1995-2013 SAMSUNG. All rights reserved.
