4. Troubleshooting► Error CodeM3–1411► Error messagePaper jam in exit area.► SymptomPaper jam has occurred around the fuser unit.(At power-on / warm up , the machine detected paper jam in Innertray Exit Sensor.)► Troubleshooting method• M3–1413 : The leading edge of the paper has not reached the feed 1 sensor within the specified time.• M3-1414 : The paper has not left from the feed 1 sensor within the specified time.1) Open the side cover. Remove jammed paper.2) If the problem persists, check the following:a) Open the side cover. Check if the connector is connected correctly.b) Remove the JOB-SEPARATOR. Check if the photo sensor is assembled correctly.c) Check if ACTUATOR-EXIT is assembled correctly. If the ACTUATOR-EXIT (JC66-02533A) is deformed orbroken, replace it.d) If the photo sensor(0604-001393) is defective, replace it.4-161 Copyright© 1995-2013 SAMSUNG. All rights reserved.
