Changing Your Settings 193What If I Forget my Pattern?If you forget your device's lock pattern, you can unlock yourdevice or reset it using your Google™ Account credentials.When you enter the wrong unlock pattern too many times,you should see an option at the bottom of the screen thatsays Forgot pattern? Follow these steps to use either your PINor email address.Important! You can only enter an incorrect lock pattern 5 timesbefore the device is locked.Important! If you are unsuccessful in retrieving your lockpattern or unlocking your device, please contactcustomer care for assistance.To unlock your device with a PIN code:1. Tap Backup PIN (located at the bottom of the screen).2. Scroll down and tap the Type PIN code field and use theon-screen keypad to enter the backup PIN code yousetup when you created your lock pattern.3. Tap Done.4. If you have forgotten your current pattern, tap Patternfrom the Screen unlock settings menu and follow theprocedures to create a new pattern.To unlock your device using your Google account:1. Tap Forgot pattern? (located at the bottom of thescreen).2. Tap the Username (email) and Password fields, use theon-screen keyboard to enter your Google Accountcredentials, and tap Sign in to complete the loginprocess.3. If you have forgotten your Google Account credentials,visit the Google website to recover them. If you stillcannot get your Google Account credentials, contactyour wireless carrier for additional options.
