Samsung ITP-5112L User Manual

Also see for OfficeServ ITP-5112L: User guide User instruction User guide User instructions User guide

Contents

Samsung ITP-5112L User Manual Manual pdf 32 page image

25TRANSFERRING CALLSTransfer is used to send any calls to another extension in one of two ways.You cando a screened transfer by informing the other extension who is calling or you cando a blind transfer without notification.• While on a call, press the TRANSFER button and dial an extension number orgroup number. Your call is automatically put on transfer hold—OR—press aDSS button or station group button. Your call is automatically put on transferhold.• Hang up when you hear ringing (this is an unscreened or blind transfer)—OR—wait for the called party to answer and advise him/her of the call andhang up. If the transfer is refused, you will be reconnected to the outside linewhen the called station hangs up or you can press TRANSFER to return to theoutside party.• If you wish to send the call to another extension without waiting for the firststation to hang up, simply press another DSS button—OR—press the CALLbutton or C.O. line button to return to the outside party and begin the trans-fer process again.• When you are transferring a call to a keyset set for Voice Announce or AutoAnswer, the transferred call will always ring.NOTES:1. After the inside party answers, you may alternate back and forth between theparties by pressing the TRANSFER button.2. If you receive No More Calls tone, that station has no button available to re-ceive another call. Press TRANSFER to return to the other party.3. You cannot transfer an Intercom call by pressing a DSS button.You must pressthe TRANSFER button and dial the destination extension number.TRANSFER WITH CAMP-ONWhen you are transferring a call to another station and you receive a busy signal,you may camp the call on to this station. Simply hang up when you hear the busysignal. The called party will be alerted that a call is waiting for them.NOTE: If you receive No More Calls tone, that station has no button available toreceive another call. Press TRANSFER to return to the outside caller.