3.10 MaintenanceSymptomYou cannot poll anothermachine.Cause and Solution• The fax machine you are polling may be using a pollcode.The fax you receive has gotblank spaces or you receivedpoor-quality copy.• The machine sending you the fax may be faulty.• The fax machine sending you a fax may have a dirty scanglass.• A noisy phone line can cause line errors.• Check your machine by making a copy.• The cartridge toner may be empty.Are some of the words on thefax you receive stretched?• The machine sending you the fax had a temporarydocument jam.There are lines on copies ordocuments you send.• Check your scan glass for marks, and clean it. Seepage 3.12.The machine dials a number,but fails to make aconnection with another faxmachine.• The other fax machine may be turned off, out of paper,or cannot answer incoming calls. Speak with the othermachine operator and ask them to sort out the problem.You cannot store a documentin memory.• There may not be enough memory to store thedocument. If the display shows a ‘MEMORY FULL’message, delete any documents you no longer needfrom the memory, then restore the document.Blank areas appear at thebottom of each page or onother pages, with only a smallstrip of text printed at the top.• You may have chosen the wrong paper settings in theuser options set up. See page 2.43 to choose the properpaper size.Poor-quality copy • You may run the adjust shading in maintenance.