Samsung RF265A Series User Manual

28_ TroubleshootingTroubleshootingPROBLEM SOLUTIONThe refrigeratordoes not work atall or it does notchill sufficiently.• Check if the power plug is properly connected.• Check if the set temperature on the digital display is warmer than the freezer or fridgeinner temperature. If it is, set the refrigerator colder.• Is the refrigerator in direct sunlight or located near a heat source?• Is the back of the refrigerator too close to the wall, preventing proper ventilation?The food in thefridge is frozen.• Check if the set temperature on the digital display is too low.• Try setting the refrigerator to a warmer temperature.• Is the temperature in the room too low? Set the refrigerator warmer.• Did you store the food which is juicy in the coldest part of the refrigerator? Try movingthose items to the other shelves in the fridge instead of keeping them in the colderareas or bins.You hear unusualnoise or sounds.• Check if the refrigerator is level and stable.• Is the back of the refrigerator too close to the wall, preventing proper ventilation?Try moving the back of the refrigerator at least 2 inches from the wall.• Was anything dropped behind or under the refrigerator?• A “ticking” sound is heard from inside the refrigerator. This is normal and occursbecause various accessories are contracting or expanding according to thetemperature of the refrigerator interior.• If it sounds as if something is hitting something else inside the refrigerator, this is normal.The sound is caused by the compressor operating at high capacity.The cabinet-doorsealing area of theappliance is hotand condensationis occurring.• Some heat is normal as anti-condensators are installed in the vertical hinged sectionof the refrigerator to prevent condensation.• Is the refrigerator door ajar? Condensation can occur when you leave the door openfor a long time.Ice Maker is notproducing ice. • Did you wait for 12 hours after installation of the water supply line before making ice?• Is the water line connected and the shut-off valve opened?• Did you manually stop the ice making function?• Is the freezer temperature too warm? Try setting the freezer temperature lower.You can hearwater bubbling inthe refrigerator.• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.There is a badsmell in therefrigerator.• Check for spoiled food.• Foods with strong odors (for example, fish) should be tightly covered.• Clean out your freezer periodically and throw away any spoiled or suspicious food.Frost forms onthe walls of thefreezer.• Is the air vent blocked? Remove any obstructions so air can circulate freely.• Allow sufficient space between the stored foods for efficient air circulation.• Is the freezer drawer closed properly?Water dispenseris not functioning. • Is the water line connected and the shut-off valve opened?• Has the water supply line tubing been crushed or kinked?• Make sure the tubing is free and clear of any obstruction.• Is the water tank frozen because the fridge temperature is too low?Try selecting a warmer setting on the Digital display.Auto closesystem does notwork with thefreezer door.• Is there an imbalance between the right and left parts of the door?• Open and close the door smoothly 1~2 times.After you do this, the auto close system usually works properly again.• Try opening the door smoothly to avoid unbalancing the right and the left part of thedoor.DA68-02601A-16.indb 28 2018. 10. 8. 오후 4:32