T ROUBLESHOOTING 8.158Printing Problem Solution ChartCondition Probable cause Suggested solutionsYour product doesnot print.The IEEE-1284 parallelcable or USB cable isnot connected properly..Check the cable connection..The IEEE-1284 parallelcable or USB cable isdefective.Check the cable with a computerand printer that work. If printing isstill not possible, replace the cable.The port setting isincorrect.Check the printer settings in theWindows Control Panel to makesure that the print job is being sentto the correct port. (For Example:LPT1.)Your product doesnot print.(continued)The toner and drumcartridges are notinstalled properly.Check that the toner and drumcartridges are installed properly.The printer driver maynot be installedproperly.Reinstall the software.The parallel port cablespecifications may notbe correct.Use the IEEE-1284 parallel portcable supplied with the machine orreplace it with an IEEE-1284compliant cable.Half of the page isblank.The page layout is toocomplex.Reduce the resolution setting from600 dpi to 300 dpi. Install moreRAM in the computer.The page orientationmay be incorrect.Change the page orientation in theprinter setup dialogue.
