T ROUBLESHOOTING 8.198The incoming fax hasblank spaces or youreceived a poor-qualitycopy.The fax machine sending you the fax may be faulty.The fax machine sending you a fax may have a dirtydocument glass. Clean the document glass, referring topage 7.2.A noisy phone line can cause line errors.Check your machine by making a copy.The toner cartridge may be empty. Replace the tonercartridge, referring to page 7.3.Are some of the wordson the incoming faxstretched?The fax machine sending you the fax had a temporarydocument jam.There are lines on thecopies or documents yousend.Check your scan glass for marks, and clean it. Seepage 7.2.The product dials anumber, but fails tomake a connection withanother fax machine.The other fax machine may be turned off, out of paper,or cannot answer incoming calls. Speak with the othermachine operator and ask them to sort out theproblem.You cannot store adocument in thememory.There may not be enough memory to store thedocument. If the display shows a ‘MEMORY FULL’message, delete any documents you no longer needfrom the memory, then restore the document.Blank areas appear atthe bottom of each pageor on other pages, withonly a small strip of textprinted at the top.You may have chosen the wrong paper settings in theuser option setting. Refer to the Facsimile User’s Guideto choose a proper paper size.Condition Suggested solutions
