Samsung SGH-e317 User Manual

Also see for SGH-e317: User guide

Contents

Samsung SGH-e317 User Manual Manual pdf 84 page image

Solving Problems156Solving ProblemsIf you are experiencing problems with your phone, performthe following simple checks before contacting a serviceprofessional. This may save you the time and expense of anunnecessary service call.When you switch your phone on, the followingmessages may appearInsert SIM Card● Check that the SIM card is correctly installed.Phone Locked Enter Password● The automatic locking function has been enabled. Youmust enter the phone’s password before you can use thephone.Enter PIN● You are using your phone for the first time. You must enterthe Personal Identification Number supplied with the SIMcard.● The PIN Check feature is enabled. Every time the phone isswitched on, the PIN has to be entered. To disable thisfeature, use the PIN Check menu (Menu 7.5.1).Enter PUK● The PIN code was entered incorrectly three times insuccession and the phone is now blocked. Enter the PUKsupplied by your service provider.Solving Problems157“No Service,” “Network Failure” or “Not Done”displays● The network connection was lost. You may be in a weaksignal area (in a tunnel or surrounded by buildings). Moveand try again.● You are trying to access an option for which you have nottaken out a subscription with your service provider.Contact the service provider for further details.You have entered a number but it was not dialed● Have you pressed the key?● Are you accessing the right cellular network?● You may have set an outgoing call barring option.Your correspondent cannot reach you● Is your phone switched on (the key pressed for morethan one second)?● Are you accessing the right cellular network?● You may have set an incoming call barring option.Your correspondent cannot hear you speaking● Have you switched off the microphone?● Are you holding the phone close enough to your mouth?The microphone is located at the bottom of the phone.The phone starts beeping and “**Warning** LowBattery” flashes on the display● The battery is insufficiently charged. Recharge the battery.