Phone BasicsSection 2A. Phone Basics 27Calling Emergency NumbersYou can place calls to 911 (dial andpress ), even if your phone is locked or youraccount is restricted.During an emergency call, press Options (right softkey).Select an option and press . Unlock Phone to unlock your phone (appears only ifthe phone is locked). To close the pop-up menu (appears only if the phone isunlocked), press the key.To exit Emergency mode:1. Press to end a 911 call.2. Press until Emergency mode is exited.Enhanced 911 (E911) InformationThis phone features an embedded Global PositioningSystem (GPS) chip necessary for utilizing E911emergency location services where available.When you place an emergency 911 call, your phone’sGPS feature seeks information to calculate yourapproximate location. Depending on several variables,including availability and access to satellite signals, itmay take up to 30 seconds or more to determine andthen report your approximate location.Note When you place an emergency call, your phoneautomatically enters Emergency mode.Tip Press Options (right softkey), and then select PhoneInfo > Phone Number to display your phone numberduring an emergency call.WXYZWXYZShiftShift SpaceSpaceImportant Always report your location to the 911operator when placing an emergency call.Some designated emergency call takers,known as Public Safety Answering Points(PSAPs) may not be equipped to receive GPSlocation information from your phone.M520_Sprint.book Page 27 Thursday, September 18, 2008 12:34 PM