114 TroubleshootingViewing radio informationYour radio provider may ask you for the hardwareand firmware version of your radio, fortroubleshooting purposes.Use the Radio info menu to view information such asthe hardware and firmware version of your radio,function key settings, the radio serial number, andvarious radio identities.1 Press Menu and select Radio settings >Radio info.2 Scroll to the radio information you want to view andpress Select.Checking the version of your radio using thePTT key (not with hand-held control head)1 Turn off the radio.2 Hold down the PTT key and turn on the radio.The firmware and hardware versions, and yourradio’s frequency band is briefly displayed.